One shared inbox
Bring email, chat, and social messages into one queue your whole team can work from—no more switching tools, forwarding chains, or lost threads.
Simplify Customer Support.Master Your Inbox.
EasyReply is the intuitive shared inbox for modern teams. Centralise customer emails, collaborate effortlessly, and deliver exceptional support, all while staying UK GDPR compliant.
Everything your support team needs
EasyReply connects your people and your customers in one place—without the clutter of a generic mailbox.
Built for teams
Assign conversations, see who is replying, and keep context with internal notes and @mentions.
UK & GDPR aligned
Process support data with controls and copy that reflect UK expectations—built for how you actually work.
Channels we support
Meet customers on the channels they already use—pulled into one place for your team.
Frequently Asked Questions
Here are some of the most common things people ask about EasyReply. Still curious? Don't hesitate to contact us.
What is EasyReply?
EasyReply is a B2B SaaS customer support platform designed to centralise and streamline customer email communications for small to mid-sized businesses. It provides a shared team inbox that enables efficient collaboration and improved customer response times.
How does the shared inbox work?
Can I connect my existing email address to EasyReply?
How does EasyReply handle email ingestion and replies?
Do you offer a free trial?
Are there any hidden fees?